OUE Commercial REIT - Annual Report 2021

Key Stakeholders Relevant ESG Topics Engagement Methods Unitholders & Prospective Investors • Sustainable and long-term value creation • Ethical business operations • Market trends and changing customer demands • ESG integration into operations • Earnings calls, announcements, press releases and other disclosures through SGXNet, Annual Reports and OUE C-REIT’s corporate website • Email alert subscription • Annual General Meeting and Extraordinary General Meeting, where necessary • One-on-one updates, group meetings and investor conferences • Property tours for institutional investors Employees • Safe, healthy, and productive working environment • Opportunities for career development and growth • Competitive compensation and benefits • Equal opportunities for promotion and reward • Non-discrimination • Training and development programmes • Annual performance reviews • Recreational and team building activities • Grievance and feedback channels • Employee townhall sessions Analysts & the Media • Sustainable and market comparable financial returns • ESG integration into operations • Quarterly briefings for analysts conducted by senior management • Updates through one-on-one and group meetings • Property tours for analysts Community • Economic growth • Local partnership and job opportunities • Investment in the community • Community activities Government & Regulators • Regulatory compliance • Ethical corporate business practices • Industry networking functions • Annual regulatory audits • Mandatory reporting Tenants & Guests • Modern, high quality and cost- efficient buildings and facilities • Safety in the buildings • Tenant engagement activities including informal gathering and networking sessions • Management circulars and notices • Green Guide for tenants • Tenant satisfaction survey 81 A N N U A L R E P O R T 2 0 2 1